• Prompt
Design a web tool that manages Tesla's internal fleets
Tesla is constantly innovating and improving the way it operates. Tesla has an internal fleet to support construction, vehicle deliveries, mobile services. The fleet management team needs a way to manage and allocate fleet vehicles efficiently. Your challenge is to create a web interface that allows the internal fleet manager to review the current state of their fleet, and to onboard a new vehicle. The fleet manager should be able to input vehicle details and assign it to the mobile service team. Additionally, the service team should have the capability to assign a driver to the vehicle and grant them access for its use.
Interviewed for
Full time product designer
• Understand
Desktop research under constraints
If I had more time, I would find users and interview them to gather a holistic and true understanding of fleet operations. Facing time constraints, I leveraged secondary research to as a workaround to define users' jobs-to-be-done and their goals.
• Target users
2 user groups and their jobs-to-be-done
Leveraging secondary research and the given prompt, I defined the two target user groups, their jobs-to-be-done and other teams involved in their work process.
“We used to store our documents in huge three ring binders"
“The fear of decision-making is real!"
System integration with service operator and vehicle supplier
When ideating, I assumed a connected database of all Tesla’s vehicles and that suppliers are able to provide status update from their ends.
High-fi wireframes
For mobile service router
• Task page
For mobile service router
Hubble allows machine learning engineers to examine the algorithms of the search function on coupang.com by providing all data entries of each item shown. There're 7000 + sessions run through the tool every year and used by 400+ internal users.
⏺ Mocking up the solutions
For fleet manager
While I redesigned 2 tools, I will focus on one of them - Hubble:
Hubble allows machine learning engineers to examine the algorithms of the search function on coupang.com by providing all data entries of each item shown. There're 7000 + sessions run through the tool every year and used by 400+ internal users.
